OLi AI Tutor

Privacy policy

Last updated: 1 July 2026

1. Our commitment to privacy

Olympus Insights Pty Ltd (“Olympus Insights”, “OLi”, “we”, “our” or “us”) is committed to protecting the privacy, security and trust of every learner who uses OLi AI Tutor.

We understand that learners, parents, teachers, schools and organisations trust us with information that supports education and personal development. We take that responsibility seriously.

This Privacy Policy explains how we collect, use, store, protect and disclose information when you use OLi AI Tutor and related Olympus Insights services.

2. What is OLi AI Tutor?

OLi AI Tutor is a personalised artificial intelligence learning platform designed to help learners achieve their educational and personal goals.

Unlike traditional search engines or general-purpose AI tools, OLi AI Tutor may retain learning context between sessions in order to provide a more personalised learning experience.

This may include remembering:

  • Learning goals
  • Educational progress
  • Previous tutoring sessions
  • Preferred learning styles
  • Interests and passions
  • Areas requiring additional support

This information is used solely to improve the learner experience.

3. Information we collect

Account information

When creating an account, we may collect:

  • Name
  • Email address
  • Username
  • Password credentials, encrypted or securely processed
  • Country or region
  • Subscription details

Learning information

To personalise learning experiences, we may collect:

  • Subjects being studied
  • Learning goals
  • Academic interests
  • Progress information
  • Assessment results
  • Feedback provided by users
  • Learning preferences
  • Educational interactions

AI tutor conversations

When using OLi AI Tutor, we may collect:

  • Chat conversations
  • Voice interactions
  • User prompts
  • Uploaded educational materials
  • Responses generated by OLi AI Tutor

This information helps OLi AI Tutor provide continuity between sessions and improve educational outcomes.

Screen sharing sessions

Certain features may allow users to share their screen with OLi AI Tutor.

Only content intentionally shared by the user is visible to OLi AI Tutor.

OLi AI Tutor cannot access:

  • Files not shared
  • Other applications not shared
  • Passwords hidden by the operating system
  • Information outside the selected screen-sharing session

Users remain responsible for what they choose to share.

Device information

We may automatically collect:

  • Browser type
  • Device type
  • Operating system
  • IP address
  • Session information
  • Diagnostic information

This helps maintain platform security and reliability.

4. How we use information

We use information to deliver, improve, secure and support OLi AI Tutor services.

Deliver personalised learning

This may include:

  • Creating learning pathways
  • Providing educational assistance
  • Adapting explanations
  • Tracking progress
  • Personalising future interactions

Improve OLi AI Tutor

This may include:

  • Improving AI performance
  • Improving educational outcomes
  • Enhancing user experience
  • Developing new features

Provide customer support

This may include:

  • Responding to enquiries
  • Troubleshooting issues
  • Providing technical assistance

Maintain security

This may include:

  • Fraud prevention
  • Abuse detection
  • Platform protection
  • Security monitoring

5. How OLi memory works

A key feature of OLi AI Tutor is personalised memory.

OLi AI Tutor may remember information shared by users in order to:

  • Continue learning journeys across sessions
  • Avoid repeating information
  • Personalise explanations
  • Adapt to learner needs

Users may request deletion of stored information by contacting nate@olympusinsights.io.

We reserve the right to retain information where required by law, security obligations, fraud prevention requirements or legitimate business purposes.

6. Children and young people

OLi AI Tutor is designed to support learners of all ages.

Where users are under the age of 18, parents and guardians are responsible for supervising usage.

Parents and guardians may request:

  • Access to information
  • Corrections
  • Deletion of information

Requests can be submitted to nate@olympusinsights.io.

Olympus Insights does not knowingly sell children’s information.

7. Data storage and security

Hosting infrastructure

OLi AI Tutor is hosted using Google Compute Engine infrastructure located in Australia.

Encryption

All user data is protected using industry-standard security measures.

Information is encrypted in transit and at rest.

Encryption in transit

Data transferred between users and OLi AI Tutor is encrypted using secure Transport Layer Security protocols.

Encryption at rest

Information stored within our systems and databases is encrypted using industry-standard encryption technologies.

Security monitoring

We continuously monitor our systems for:

  • Unauthorised access
  • Suspicious activity
  • Security vulnerabilities
  • Service disruptions

While we take reasonable precautions, no internet-based service can guarantee absolute security.

8. Data retention

We retain information only for as long as reasonably necessary to:

  • Provide OLi AI Tutor services
  • Improve educational experiences
  • Meet legal obligations
  • Prevent fraud
  • Resolve disputes
  • Protect platform integrity

When information is no longer required, it may be securely deleted or anonymised.

9. Third-party services

We may use trusted third-party providers to assist with:

  • Cloud hosting
  • Payment processing
  • Analytics
  • Security
  • Customer support

These providers may process information on our behalf solely for the purpose of delivering services.

We do not sell personal information to advertisers or data brokers.

10. Marketing communications

Users may receive:

  • Product updates
  • Service announcements
  • Educational content
  • Promotional offers

Users may unsubscribe from marketing communications at any time.

Important service-related communications may still be sent where necessary.

11. International users

OLi AI Tutor is available globally.

By using OLi AI Tutor, international users acknowledge that information may be processed and stored in accordance with Australian laws and this Privacy Policy.

12. Your rights

You may request:

  • Access to your information
  • Correction of inaccurate information
  • Deletion of information
  • Withdrawal of consent where applicable

Requests can be submitted to nate@olympusinsights.io.

We will respond within a reasonable timeframe.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Where material changes occur, we will publish the updated version on our website.

Continued use of OLi AI Tutor after changes are published constitutes acceptance of the revised Privacy Policy.

14. Contact us

Olympus Insights Pty Ltd
ABN: 49 673 773 478
Email: nate@olympusinsights.io
Website: https://olympusinsights.io

Olympus Insights is committed to protecting learner privacy while providing safe, personalised and effective educational experiences through OLi AI Tutor.